Let’s Work Together

Privacy Policy

We are commited to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our energy modeling consulting services. Please read this policy carefully.

If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information, such as your name, mailing address, email address, and telephone number, that you voluntarily give to us when you:

  • Fill out a contact or consultation request form.

  • Request a project quote or proposal.

Project and Technical Data

Because we provide building energy modeling and engineering consulting services, you may provide us with specific technical data, including:

  • Building layouts, HVAC specifications, and architectural blueprints.

  • Utility consumption data and energy bills.

  • Sustainability goals, geographic location of projects, and related engineering constraints.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

2. How We Use Your Information

Having accurate information about you allows us to provide you with an efficient experience. Specifically, we may use information collected about you via the website to:

  • Deliver engineering proposals, energy modeling reports, and consulting services.

  • Respond to product and customer service requests.

  • Prepare, fulfill and manage engineering contracts, billing, and payments.

  • Comply with local and federal engineering standards and regulatory requirements.

  • Improve website efficiency and user experience.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal or technical data to third parties. We may share information we have collected about you in certain situations, including:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

  • Subcontractors and Professional Advisors: We may share relevant project data with trusted partner engineers, architects, or sub-consultants strictly for the purpose of completing your energy modeling projects, subject to strict confidentiality agreements.

Your information, including your phone number and email address, will not be shared with third parties for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal and proprietary engineering information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

  • The right to access the personal information we hold about you.

  • The right to request that we correct any inaccurate information.

  • The right to request that we delete your data, subject to legal and contractual compliance retention rules.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us by email at info@redpelican.ca